About

Arizona Care Management was conceived in 2000. The purpose of ACM is to provide a superior level of Care Management services to persons with cognitive impairments, physical disabilities, developmental disabilities and mental illness.

Chief Operating Officer, Heather Frenette, is a Registered Nurse who worked in various aspects of nursing for 20 years prior to starting Arizona Care Management. She prides herself and the company as being a guide, advocate and resource for families that are caring for a loved one.  We believe that every person deserves a chance to live his or her life at the highest functional level in the least restrictive environment possible.  To ensure this, we work with the client, their family and their current support system to provide services that are tailored to meet the client's specific needs.  It is a delicate balance to maintain the client's independence while providing a safe living environment.

Our Care Management team consists of master prepared staff including a Social Worker and Registered Nurse with the support of a Certified Nursing Assistant. We are members of the National Association of Professional Geriatric Care Managers and are bound by their Pledge of Ethics and Standards of Practice. 

Meet the Care Staff

Heather Frenette, RN, MSN, CMC - Chief Operating Officer/Care Manager 

Ms. Frenette is a Registered Nurse who focuses her practice on the care needs of elderly, disabled, and mentally ill persons. She received her Bachelor of Science in Nursing from Baylor University, a Master of Science in Nursing from The University of Texas at Arlington and a Master’s level Certificate in Gerontology from Arizona State University. Ms. Frenette is also a Certified Care Manager (CMC) through the National Academy of Certified Care Managers. Ms. Frenette is actively involved in the Care Management profession as a Board Member and Officer on the regional level of the National Association of Professional Geriatric Care Managers from 2001 – 2009 and currently as a Board Member at the National level. In 2006, Ms. Frenette was recognized as a Fellow of the Leadership Academy, a distinction awarded to those geriatric care managers with comprehensive experience. That year she also received the Rose Kleiner Award for excellence and achievement in the field of Professional Geriatric Care Management. As an advocate for the elderly, disabled, and mentally ill, Ms. Frenette believes that every person deserves a chance to live his/her life at the highest functional level in the least restrictive environment possible. Ms. Frenette is a member of the Arizona Geriatrics Society and is an affiliate of the Elder Law & Mental Health and Probate & Trust Sections of the State Bar of Arizona but is not licensed to practice law in Arizona. She is also serving on the Executive Council for the Elder Law & Mental Health Section from 2010 - 2011. 

Debra Strecker, CNA - Care Management Assistant

Ms. Strecker joined The Sun Valley Group, Inc. in 2000 and is a Certified Nursing Assistant (CNA). She has been working with the geriatric population for over 15 years. In her current role, Ms. Strecker coordinates medical appointments and acts as a liaison between the Care Manager, the client and the responsible party or family members. She participates in the Annual Alzheimer’s Association Memory Walk and enjoys charity events for children's programs throughout the Valley.

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